SMS Terms & Privacy
By providing your phone number, completing a form, or communicating with us by text, you consent to receive conversational SMS messages from Intermountain Express Transport, Inc. These messages are used only for customer support, service coordination, and business communication. Message frequency varies based on conversation activity. Standard message and data rates may apply. We do not send marketing or promotional texts and do not sell or share your information for marketing purposes. You can opt out at any time by replying STOP. For help, reply HELP or contact us at support@shiputah.com or (801) 973-4444. See our full Messaging Privacy Policy and Terms and Conditions for more details.
Messaging Privacy Policy
Effective Date: January 1, 2025
Intermountain Express Transport, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through SMS/text messaging. This policy explains what information we collect, how we use it, how we protect it, and your rights regarding our messaging practices.
Purpose of Messaging
We use SMS/text messages exclusively for conversational and operational purposes, including responding to inquiries, providing customer support, and coordinating shipments or business activities. We do not send marketing, promotional, or mass-messaging campaigns.
Information We Collect
When you communicate with us by SMS, we may collect:
- Your phone number
- Your consent to receive text messages
- Message content and history
- Attachments or files sent or received
- Your name and basic contact details (if provided or known)
- Technical information such as message metadata (timestamps, carrier, etc.)
How We Collect Information
We collect information:
- Directly from you (e.g., when you text us, call us, or provide your number on a form)
- Automatically, through message delivery data or technical metadata
How We Use Information
We use your information solely to:
- Send and respond to conversational text messages relevant to our business operations
- Provide support, status updates, or coordination details regarding services or shipments
- Maintain internal communication records for operational continuity and compliance
We do not use, sell, or share your information for advertising, marketing, or promotional purposes.
Information Sharing
We may share your information only:
- With trusted service providers or vendors who help us deliver text messaging or related business services (under confidentiality obligations)
- When required by law, regulation, subpoena, or government request
- As necessary to protect our legal rights, safety, or property
- In connection with internal investigations or compliance matters
- During a corporate transaction such as a merger, acquisition, or asset transfer
We do not sell, rent, or otherwise disclose your personal information for profit or for marketing purposes.
Data Retention
We retain text messages and related data in accordance with our business record retention policy and applicable laws. Typically, such data is retained only as long as necessary to fulfill the purpose of communication or legal obligations.
Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed secure.
Your Choices and Opt-Out Rights
You may opt out of receiving text messages from us at any time by replying STOP to any message. After processing your opt-out, you will no longer receive SMS messages unless you initiate or request them again.
Policy Updates
We may update this policy from time to time. Significant changes will be posted on our website with a revised effective date.
Terms and Conditions
Effective Date: January 1, 2025
By opting in or communicating with us via text message, you agree to these Terms and Conditions.
Program Description
Intermountain Express Transport, Inc. uses SMS messaging to facilitate two-way conversational communication with customers and business partners. Messages are initiated by either party and are intended to discuss business operations, shipments, delivery coordination, and customer support. No marketing or promotional content is sent.
Consent to Receive Messages
By providing your mobile number to our staff, completing a form, or communicating with us via text, you consent to receive conversational SMS messages for service-related purposes. Message and data rates may apply in accordance with your mobile carrier’s terms.
Message Frequency
Message frequency will vary based on the nature of the conversation. We send messages only in response to inquiries, updates, or as needed for business communication. We reserve the right to adjust message frequency according to business needs.
Charges and Carrier Limitations
Your mobile carrier’s message and data rates may apply. We are not responsible for delays, charges, or failures in message delivery caused by your carrier or third-party service providers.
Eligibility and Availability
SMS messaging is available only to users with mobile devices on supported U.S. carriers. Message delivery is subject to your carrier’s network availability and coverage.
Privacy and Data Handling
Your information is handled in accordance with our Messaging Privacy Policy. We do not sell or share your personal information for marketing purposes. We only share information when required by law, for legitimate business operations, or to deliver SMS services through trusted providers.
Opt-Out Instructions
You may opt out at any time by replying STOP to any text message. Once your opt-out request is processed, we will no longer send messages unless you reinitiate contact or explicitly opt back in.
Support and Assistance
For help or assistance, reply HELP to any message, call or text us at (801) 973-4444, or email support@shiputah.com.
No Warranties
SMS services are provided on an “as is” and “as available” basis without any warranties, express or implied.
Limitation of Liability
We are not liable for delays, message failures, or errors in SMS delivery caused by your mobile carrier, technical issues, or third-party service providers.
Wireless carriers are not liable for delayed or undelivered messages.